Shipping & Tracking
LUIXURY WORLD has its own logistic department. Our target is not only to manufacture for you and coordinate lots of suppliers but be sure that shipment to be safe. We understand working with trade clients who may need their own packing and marking with their company logo or any other special inquiries. It is a duty of our logistic department.
We update you with tracking number to see your shipment online and control delivery schedule.
Once you are registered with us a trade client, you have a direct access to our shipping department too, while your project coordinator updates you on a weekly basis.
We prefer to take care of shipment ourselves to be sure that everything is under control to use ocean and air shipment and provide door-to-door deliver, subject to local regulations.
Shipping Methods
We partner with leading providers to offer fully insured delivery, almost anywhere in the world.
What delivery methods are available to me?
Different shipping options are available to you depending on the size, fragility, and location of the item. Read on to learn more about these options and more.
In-Home Delivery
In-Home delivery is used for large domestic shipments, in which the item will be wrapped in a blanket and transported via a commercial truck. Live tracking is not typically available for this method, however, the delivery company will contact you directly to schedule a delivery window.
Freight Shipping
Front Door Freight is a shipping method typically used for international shipments or fragile items. Prior to transit, a custom crate is built around the item in order to protect it and allow for safe passage. The crating process makes up a significant portion of the quoted shipping time, during which time a tracking link will not be available. Once crating is complete, the crate will be transferred to a transit company and shipped in one of two ways:
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Air Freight: The crate will be placed on a FedEx or DHL shipping carrier plane -- at that time you will receive a tracking number and link. Delivery will not be scheduled and the item will be placed by your front door.
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Sea Freight: The crate will be placed in a shipping container and travel overseas via boat. Once it reaches the destination country, the crate will be transferred to a standard shipping carrier (e.g. FedEx or DHL) and you will receive a tracking number and link. Delivery will not be scheduled and the item will be placed by your front door.
Parcel Shipping
Parcel shipping refers to shipping lighter, smaller boxed items where the seller is able to pack and ship the item via standard mail carriers. Once the seller has packed the item, they will receive a shipping label and live tracking will be available to you.
Courier Shipping
Courier shipping is typically used for local shipments, in which the item is hand-delivered via a messenger service. Live tracking is typically unavailable for this method of shipment.
Estimated Shipping Times
For all of the orders we work with you to give you the best estimation and the most convenient and fast method. Shipping details would be in your invoice.
Customs Duties & Taxes for International Shipments
When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are responsible for any inbound duties and taxes which your local customs authority deems appropriate.
These fees are in addition to the price and shipping cost you are charged when checking out. Applicable duties and taxes are calculated at the border and based on the nature of the item, final price of the item, and the destination country.
For U.S. import questions please refer to the Customs & Border Protection
For EU import questions please refer to the European Commission
For UK import questions please refer to the UK Government
These fees are in addition to the price and shipping cost you are charged when checking out. Applicable duties and taxes are calculated at the border and based on the nature of the item, final price of the item, and the destination country.